We need to collect personal information about you, and if a business owner your business to provide you with our broking & related services. This privacy statement tells you how we collect your information, what we use the information for and who we share the information with. If we collect information that can be used to identify you, we will take reasonable steps to notify you of that collection.
How information is collected from you
We will collect your information from you directly whenever we can, like from enquiries we make of you when you seek assistance from us. We may verify that information from sources referred to in the responses to those enquiries or in this privacy statement.
How information is collected from other sources
Sometimes we will collect information about you from other sources as the Privacy Act 1988 permits. We will do this only if it’s reasonably necessary to do so, for example, where:
- we collect information from third parties;
- we can’t get hold of you and we rely on public information (for example, from public registers or social media) or made available by third parties to update your contact details; or
- we exchange information with your legal or financial advisers or other representatives.
When the law authorises or requires collection of information
Some law may require us to collect personal information about you.
How your information may be used
We may use your information for purposes including:
- giving you assistance in relation to the sale or purchase of your business;
- identifying opportunities of likely prospects that will purchase your business;
- identifying opportunities of likely business opportunities that you maybe interested in;
- giving you assistance in relation to the likely sale price of your business;
- to stay in contact with you to any further information that maybe required from time to time such as, new information, incorrect information, updated information.
- administering services, we provide, for example, to answer requests or deal with complaints;
- administering deposits we receive relating to a business sale;
- telling you about other products or services we make available and that may be of interest to you, unless you tell us not to;
- telling you about other suppliers, with whom we have arrangements, that supply goods or services that may be of interest to you;
- identifying opportunities to improve our service to you and improving our service to you;
- allowing us to run our business efficiently and perform general administrative tasks;
- preventing or investigating any fraud or crime or any suspected fraud or crime;
- as required by law, regulation or codes binding us; and
- any purpose to which you have consented.
You can let us know at any time if you no longer wish to receive direct marketing offers from us. We will process your request as soon as practicable.
What happens if you don’t provide information
If you don’t provide your information to us, it may not be possible to:
- Assess your business for its potential market worth
- Speak to potential purchasers and their advisers about the sale of your business
- Show you businesses for sale that you may have interest in.
Sharing Your Information
We may use and share your information with other organisations for any purpose described above.
We may share your information with:
- your representative or any person acting on your behalf (for example, lawyers, settlement agents, accountants or finance brokers); and
Sharing with third parties
We may share your information with third parties in relation to services we provide to you or goods or services in which we reasonably consider you may be interested. Those third parties may include:
- referrers that referred your business to us;
- financial services suppliers with whom we have arrangements;
- lenders, lessors, lender’s mortgage insurers and other loan or lease intermediaries, including finance brokers;
- organisations, like fraud reporting agencies, that may identify, investigate and/or prevent fraud, suspected fraud, crimes, suspected crimes, or other misconduct;
- government or regulatory bodies as required or authorised by law. In some instances, these bodies may share the information with relevant foreign authorities;
- guarantors and prospective guarantors of a loan or lease that is required to purchase the business;
- service providers, agents, contractors and advisers that assist us to conduct our business for purposes including, without limitation, storing or analysing information;
- any organisation that wishes to take an interest in our business or assets; and
- any third party to which you consent to us sharing your information.
Sharing outside of Australia
We are not likely to disclose your information to organisations overseas. However, we may store your information in cloud or other types of networked or electronic storage. As electronic or networked storage can be accessed from various countries via an internet connection, it’s not always practicable to know in which country your information may be held.
Information about other people
If you give information to us about another person (like your business partner) in relation to the services we provide, you will let that other person know that:
- we have collected their information to provide those services or for any other purpose set out in this privacy notice;
- we may exchange this information with other organisations set out in this privacy notice;
- access the information we hold about that other person,
by using our contact details above; and
- we may not be able to provide those services to you unless we obtain their information.